Earning TrueBlue Points

How are TrueBlue points calculated?

TrueBlue points are earned by purchasing qualifying services or products from JetBlue, JetBlue Vacations, Paisly, a TrueBlue partner, or with a JetBlue co-branded credit card.

Points earned on JetBlue are based on the fare paid for JetBlue-operated flights and eligible fees, less taxes and non-eligible fees. You earn 3 points for every dollar spent except on Blue Basic fares where you earn 1 point for every dollar spent. Members who book on jetblue.com can earn an extra 3 bonus points per dollar spent except on Blue Basic fares where you earn 1 point for every dollar spent, as follows:

• Members who have purchased a Blue, Blue Plus, Blue Extra or Mint fare on jetblue.com can earn an extra 3 bonus points per dollar for a total of 6 points per dollar spent.
• Members who have purchased a Blue Basic fare on jetblue.com can earn an extra bonus point per dollar for a total of 2 points per dollar spent.

Learn more about earning points.

Is there a benefit to booking travel at jetblue.com or on the JetBlue app?

Absolutely! If you book on jetblue.com or the JetBlue app, you earn double points on your purchase—so you’d get a total of 6 points per eligible dollar spent on Blue, Blue Plus, Blue Extra and Mint fares (instead of 3 points), and 2 points per dollar for Blue Basic fares (instead of 1 point).  No bonus points are earned if JetBlue-operated flights are booked by phone or otherwise.  

Can I earn TrueBlue points by means other than flying on JetBlue?

Rack up points on everyday purchases with our travel, retail and credit card partners. Explore all our TrueBlue partners so you can more quickly earn points towards your next award flight. To find out more about earning TrueBlue points on other JetBlue travel products and services powered by our travel suppliers, check out JetBlue Vacations and Paisly.  

Can I earn points for a JetBlue flight I purchase for someone else?

No. You cannot earn points for flights purchased for another traveler in the TrueBlue program.  

I forgot to add my TrueBlue number when I booked. Is there a way to get points for a flight I've already completed?

Yes. When signed in to your TrueBlue account, click the Request missing points link. You are able to request points for a JetBlue-operated flight you completed within 12 months of that flight. Length of time to request points for qualifying TrueBlue partner airlines may vary. Refer to the page of the specific TrueBlue partner airline for more details: Cape Air, Etihad Airways, Hawaiian Airlines, Icelandair, JSX, Qatar Airways, Silver Airways, Singapore Airlines, South African Airways, and TAP Air Portugal.  

What flights are eligible to earn TrueBlue points?

All JetBlue-operated flights purchased on jetblue.com are eligible to earn TrueBlue points. You can also earn TrueBlue points on qualifying flights operated by our loyalty partners: Cape Air, Etihad Airways, Hawaiian Airlines, Icelandair, JSX, Qatar Airways, Silver Airways, Singapore Airlines, South African Airways, and TAP Air Portugal. In order to receive TrueBlue points on a flight operated by a TrueBlue partner airline, you must purchase an eligible fare and enter your TrueBlue number when booking your flight online. To learn more about a loyalty partner airline, visit the specific page listed above.  

When I use a combination of cash and TrueBlue points to pay for a JetBlue Vacations package, is the cash portion eligible to earn points?

No. You will not earn TrueBlue points (or tiles) on the cash portion of your transaction when using this option for a JetBlue Vacations package booked at jetbluevacations.com. Learn more about earning and redeeming points on JetBlue Vacations.

Please note that the amount of cash used for a Cash + Points booking (made at jetblue.com), minus government taxes and fees, earns TrueBlue points and counts towards tiles.