General
JetBlue Getaways ("Getaways") is a vacation package service offered by JetBlue Airways Corporation ("JetBlue"). Air transportation is supplied by JetBlue; whereas, hotels and rental cars are supplied directly to the consumer by independent companies, referred to herein as "Travel Suppliers” who are not agents, employees, or subcontractors of JetBlue and JetBlue is not responsible for their acts or omissions.
By booking a Getaways vacation package, you agree to be bound by these terms and conditions, and you are at least eighteen (18) years of age. Children 13 years and Younger may not travel alone and must be accompanied by an adult 18 years or older on the same package. JetBlue reserves the right to change these terms and conditions at any time and without notice to you. Please visit this site periodically to learn of any changes.
ADDITIONAL TERMS AND CONDITIONS WILL APPLY TO THE TRAVEL SUPPLIERS (HOTEL, CAR) WITH WHICH YOU ELECT TO DEAL. TO REVIEW AND AGREE TO THE TERMS AND CONDITIONS THAT APPLY TO THEIR PRODUCTS AND SERVICES, PLEASE VISIT THE TRAVEL SUPPLIERS' WEBSITES.
Payment/Purchase
Advertised package prices do not include taxes and fees applicable to air fare. However, all prices quoted on the booking page are in US Dollars ($) and are inclusive of (i) airfare (including government taxes and government fees, including without limitation, airport passenger facility charges, September 11th Security Fee, customs and immigration fees, and federal segment fees); (ii) hotel rates (including hotel taxes); and (iii) the fee for intermediary services provided by JetBlue to facilitate the booking of and payment for services and accommodations provided by the Travel Suppliers. Car rental taxes and fees are not included. All prices and rates are subject to availability.
Customers with hearing or speech impairments may call our toll-free TTY/TDD telephone number, 1-800-336-5530.
Change/Cancellation Policy
IN ADDITION TO THE TERMS HEREIN, EACH TRAVEL SUPPLIER HAS SPECIFIC CHANGE POLICIES; SEE THEIR WEBSITES FOR DETAILS. Those terms are expressly incorporated herein. Changes and cancellations can only be made by calling 1-800-JETBLUE (538-2583). If changes/cancellations are not made, then all money for the package is forfeited. A $100 fee applies per person for changes, plus any increase in the package price. Name changes are not permitted. A change in the number of occupants per room may change the price of the package. Changes are not effective until payment is received and availability is confirmed by the Travel Suppliers. A $100 fee applies per person for cancellations, and any remaining amount may be applied to a future Getaways vacation package and is valid for one year from the date of cancellation. Getaways vacation credits may not be used for air-only travel on JetBlue Airways. Refunds will not be given for cancellations.
There are no fees for changing or canceling the car-component of your package prior to the scheduled departure of the first flight on your itinerary.
Unused package components may not be exchanged, transferred or refunded.
Air Travel
Air travel on JetBlue is governed by: ;JetBlue's Contract of Carriage, a copy of which is available for inspection at all JetBlue ticket counters and at www.jetblue.com/contractofcarriage.; and JetBlue's International Passenger Rules Tariffs on file with the Department of Transportation. Please review these documents for travel requirements and restrictions, liability and baggage limitations, and requirements for the travel of minor children. For domestic and international travel, passengers must present government-issued photo identification. For international travel, please contact the relevant embassy or consulate for details on travel documentation requirements. It is your responsibility to verify your flight information and follow JetBlue's recommended check-in times, which can be found at: http://www.jetblue.com/travel/airports/. Failure to do so may result in the loss of your seat to another passenger and/or denied boarding.
Car Rental Option
Car rentals include unlimited mileage, except rentals of specialty or luxury cars. Car rental rates do not include taxes, airport fees, insurance, options, underage driver charges (if applicable) or fuel costs, all of which must be paid directly to the rental company upon return of the vehicle. Taxes and fees vary by state and/or location. A valid driver's license and major credit card will be required. If a car rental is returned late, additional charges may apply and will be payable by consumer directly to the rental company. A minimum age for booking may be required by the car rental company at the time of the request for booking or upon rental. Additional car rental restrictions may apply including age restrictions, so please consult the terms and conditions of the car rental company with which you elect to deal.
Hotel
Airport/hotel connections and transfers, parking fees, meals, shows, tours, tips, energy surcharges, telephone surcharges, telephone calls, liquor, room service, laundry, incidentals, or other items of a personal nature not otherwise specified in the quoted rate are not included as part of the Getaways package.
JetBlue is not responsible for requests for special hotel accommodations, although at the time of reservation/booking, you may request special accommodation, including roll-a-way beds, cribs, and non-smoking rooms. Disabled guest facilities may be limited and are subject to availability and cannot be guaranteed by JetBlue. Any additional fees required by the hotel for special requests must be paid directly to the hotel.
A major credit card, cash deposit and photo identification may be required upon check-in at the hotel. Additional hotel check-in restrictions may apply including age restrictions, and are subject to the terms and conditions of the hotel with which you elect to deal.
Substitutions
JetBlue may seek arrangements for substitute comparable hotel accommodations and car rental choices, if necessary, due to circumstances beyond the control of JetBlue.
Emergency Trip Insurance
Trip Cancellation and Interruption insurance is available through a third-party insurance broker at an additional cost. Insurance coverage is underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on the insured's state of residence. World Access Service Corp, a company of Mondial Assistance, is the licensed producer and administrator for this plan.
Links to Third Party Websites
JetBlue's website may contain electronic links to websites owned and operated by third parties. JetBlue's inclusion of any links does not imply an endorsement of their material or content and JetBlue disclaims any liability arising out of your use of such websites.
Privacy Policy
JetBlue's collection of information on this website is governed by JetBlue's privacy policy available at http://www.jetblue.com/about/privacy.html. JetBlue's trusted business partner, EzRez, also collects information which is governed by EzRez's privacy policy available at http://ezrez.com/privacy.htm.
Responsibility and Limitation of Liability
JetBlue shall not be held liable for any direct, indirect, special, or other consequential damages, whether stated in contract, tort, strict liability or otherwise, arising out of (a) the acts or omissions of any Travel Supplier or person or company rendering services in connection with Getaways vacation package service; (b) any failure or delay or performance by any Travel Supplier; (c) any failure or delay arising out of use of this website, including, error, omission, interruption, defect, delay in transmission, or computer virus; (d) any failure or delay arising out of use of Travel Suppliers' websites. JetBlue is a vacation package service provider acting as an intermediary/broker and is only responsible for providing services of facilitating the booking of and payment for the vacation package accommodations and services you have selected. JetBlue is not responsible for errors or omissions in any printed or online material. JetBlue is not the agent of the Travel Suppliers or any consumer for any purpose. JetBlue disclaims each and every fiduciary and other duty that could potentially arise under contract, a course of dealing, or otherwise and be owed to the Travel Suppliers or any consumer. JetBlue does not acquire any ownership, right of use, resale or other rights with respect to vacation package accommodations and services. JetBlue shall negotiate, book, and pay for vacation package accommodations and services only in the name of, on behalf of, and using the funds of third-party consumers.
Disclaimer of Warranty
JetBlue makes no warranty of any kind regarding this site or any of the products and services provided. All products and services provided by JetBlue are provided "as is" and JetBlue disclaims any representation or warranty.
Force Majeure
JetBlue shall not be liable for damages for any delay or default in performing hereunder if such delay or default is caused by conditions beyond its control or the control of any Travel Supplier with which you have elected to deal including, but not limited to, weather conditions, acts of God, force majeure, strikes, civil commotions, embargoes, and wars or other hostilities, whether actual, threatened or reported, and/or any other cause beyond the reasonable control of JetBlue or any of the Travel Suppliers.
Governing Law
Any disputes and matters arising out of or in connection with Getaways vacation packages shall be construed and enforced in accordance with the laws of the State of New York, without reference to its choice of law rules, and shall be brought in the federal and state courts located within the State of New York, New York County, as the venue of any action, to the exclusion of the courts of any other state or country. Each consumer waives his/her right to a jury trial.