JetBlue | Help | Contact Us

JetBlue Bill of Rights compensation inquiries:

It is not necessary to email inquiring about whether your delayed or canceled flight qualified for compensation. Our compensation team will determine whether your flight qualifies for compensation per our Bill of Rights and if compensation is awarded you will receive notification within seven days via email or approximately two weeks via regular mail. Click here to learn more about our Bill of Rights. Thank you for your patience.
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Talk to us

You can expect an email reply within 5-7 business days; if you need immediate assistance or would like to book a reservation*, contact us at:

In the US
1-800-JETBLUE (538-2583)

In Aruba
297-588-5388

In Barbados
877-596-2413 (from Barbados landline only)

In Colombia
01800-9-156761 (from Colombia landline only)

In the Dominican Republic
809-200-9898

In Jamaica
800-963-3014 (from Jamaican landline only)

In Mexico
001-800-861-3372

In Saint Lucia
1-877-766-9614 (from Saint Lucia landline only)

In St. Maarten
001-877-306-4939

International
001-801-365-2525

Deaf or hard of hearing customers
(TTY/TDD) 1-800-336-5530

*Travel costs $15 more per person if purchased by telephone.