JetBlue | Help | Contact Us

JetBlue Bill of Rights compensation inquiries:

It is not necessary to email inquiring about whether your delayed or canceled flight qualified for compensation. Our compensation team will determine whether your flight qualifies for compensation per our Bill of Rights and if compensation is awarded you will receive notification within seven days via email or approximately two weeks via regular mail. Click here to learn more about our Bill of Rights. Thank you for your patience.
Required fields are marked by

What are you concerned about?

Please share your concern below:

If your concern is about a JetBlue crewmember, please provide their name if
available:

Please provide your contact information:

First name:	Last name:
Email:	Daytime phone #:
I am a TrueBlue member

Please provide details of your flight:

Confirmation number:
And/Or
Departure city:	Destination city:
Flight date:	Flight number:
I am scheduled to fly within 24 hours

How likely are you to recommend JetBlue to your family or colleagues?

Talk to us

You can expect an email reply within 5-7 business days; if you need immediate assistance or would like to book a reservation*, contact us at:

In the US
1-800-JETBLUE (538-2583)

In Aruba
297-588-5388

In Barbados
877-596-2413

In the Dominican Republic
809-200-9898

In Mexico
001-800-861-3372

In St. Maarten
001-877-306-4939

In Jamaica
800-963-3014 (from Jamaican landline only)

International
001-801-365-2525

Deaf or hard of hearing customers
(TTY/TDD) 1-800-336-5530

*Travel costs $15 more per person if purchased by telephone.