Welcome to JetBlue's virtual information and update center

• Most questions can be answered by your GDS help desk. To find answers to the most frequently asked questions, click here (pdf).
• For more information on how bookings will look in the GDS click here (pdf).

JetBlue switches to Sabre!

We are pleased to announce JetBlue has transitioned to our new reservation system, Sabre Sonic Web. As a result we have upgraded our connectivity with Sabre, Travelport and Amadeus. This means that you now enjoy:

• Last seat availability and seamless connectivity between our inventory and your GDS of choice
• Real-time access to the highest levels of our inventory and fares
• Industry standard electronic ticketing with full agency capability for refunds and exchanges based on relevant fare rules
• Industry standard practices for reporting and settlement of agency transactions through ARC and BSP channels
• A full range of traveler services; booking, ticketing, cancels, refunds, voice, and exchanges

And in the future, we’ll be able to offer:

• Interactive Seat Maps
• Ancillary products like EML (Even More Legroom) seats
• To book seats please you can go to www.jetblue.com/seats or use SSR codes to request window or aisle in the GDS.

JetBlue gives business travelers more:

• Most legroom in coach*
• Competitive fares
• First checked bag—free**
• Leather seats
• 36 channels of free DIRECTV®***

Refundable Fares

JetBlue Refundable Fares are ideal for customers who need flexibility when they travel. Booked in the Y Fare Class, they come with unlimited changes and the ability to cancel for a full refund up until the time of departure -- but there's no need to worry if your customers are unable to make a change or cancellation before their flight. If they no-show, we'll turn the full cost of the reservation into a fee-free, fully-transferable JetBlue credit which is good for one year.

Please refer to your GDS reference pages or our JetBlue Travel Guides above for additional information on how to book JetBlue Refundable Fares.

The fare rules for JetBlue Refundable Fares are as follows:

• Reservations made with this fare may be changed or canceled for a refund up until the time of departure.
• After departure, any unused funds will be converted to a JetBlue credit which is valid for future travel for up to one year from date of issuance.
• Name changes are permitted.
• All fares are subject to change until purchased.

Seat assignments

Don't forget to assign seats for your travelers. To access JetBlue’s seat maps for your GDS reservations, go to www.jetblue.com/seats.

*Based on average fleet-wide seat pitch of U.S. airlines.
**Baggage weight and size limits apply.
***DIRECTV and XM Radio services are not available on flights outside the continental United States; however, where applicable, movies from JetBlue Features™ are offered complimentary on these routes.